How can I cancel my order?

Cancelling your order with Cervejaria Batataes is a straightforward process designed to give you control and peace of mind. We know that plans and preferences sometimes change, so we've made it simple to manage your purchase. Follow this guide to cancel your order or get additional support from our friendly team.

Step-by-Step Order Cancellation

1. Log in to your account at cervejariabatataes.com.br.
2. Navigate to the “My Orders” section.
3. Select the order you want to cancel from your recent purchases.
4. Click on the “Cancel Order” button and confirm your choice.

When Can I Cancel My Order?

You can cancel your order at any time before it is shipped. Once your order has been dispatched, cancellation may not be possible. For timely cancellations, we recommend acting quickly after your purchase. Always check your order status in “My Orders” to confirm its progress.

Need Assistance?

If you have any difficulties, or your order has already been shipped, contact our team at [e-mail]. We are here to help resolve any issues and ensure you are satisfied with your experience at Cervejaria Batataes.

What Happens After Cancellation?

After canceling, you will receive an email confirmation. Refunds are processed according to your payment method and may take a few business days. For updates or questions about your refund, our support team is always available to assist you.

Conclusion

We want your experience at Cervejaria Batataes to be as smooth as our craft beers. If you ever need to cancel an order, just follow these steps or reach out for help. Your satisfaction and peace of mind come first—count on us for friendly support every time.