How to amend items in my order

At Cervejaria Batataes, we understand that you may want to change items after placing your craft beer order online. We’re passionate about ensuring your satisfaction and offer a simple process for amending your order before dispatch. Follow these straightforward steps to update your products, ensuring the perfect beer selection reaches your door.

When Can You Amend Your Order?

You can only modify your order before it is shipped. After dispatch, changes are not possible due to logistics. Check your confirmation email for your order status or contact us as soon as possible if you wish to make adjustments.

How to Request a Change

1. Log into your Cervejaria Batataes account and go to your Orders section.
2. Locate the order you’d like to amend and click on ‘Request Change’.
3. Fill out the amendment form, specifying the products or quantities to adjust.
4. Submit your request. Our support team will confirm if the update is possible.

What Happens After Your Request?

Once you submit an amendment request, the Batataes team reviews your order status. If the order has not left our facility, we’ll update your items and send a confirmation of changes. If already shipped, we’ll offer alternative solutions such as cancellations or returns if applicable.

Tips for a Smooth Amendment Process

• Act fast—contact us soon after your purchase.
• Have your order number ready.
• Clearly specify which items you want to amend.

Conclusion: Enjoy Your Perfect Beer Order

We’re committed to quality and great service at Cervejaria Batataes. Contact our team promptly to amend your order, ensuring your beer experience is exactly how you want it. For questions or more help, reach out through our support channels—we’re always happy to assist our craft beer community!